

Make sure you update to the latest printer driver (a program that controls your printer). Wait 30 seconds, and then turn it on again.Ģ.

Then, plug the printer cable directly into a USB port on your computer.ģ) Turn off your printer.

If you can't, follow these steps to check your connection to the printer:ġ) Make sure the cable that connects your printer to your computer is securely plugged in.Ģ) If your printer is plugged into a USB hub, unplug the printer cable from the hub. Can you print other format file,such as Microsoft word document or image?
